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We have a passionate, skilled, and strong technical support and service team, constantly improving our products. We are committed to producing lightweight stage gourds and providing high-quality products to our customers. In accordance with the requirements of the ISO9001 quality management system, we strengthen information feedback, quality control, and rectification measures, continuously providing users with high-quality products and satisfactory services, and tracking customer service projects Home visit service. Our excellent technical service network is always ready to provide you with consultation and services, and to provide you with one-stop services: comprehensive pre-sales technical solutions, equipment installation, spare parts supply or repair, maintenance services, emergency repair services, equipment renovation services, and relevant training.
Any quality issues arising from the production and sales of various products by our company shall be handled by our after-sales service department in accordance with the regulations and shall be handled by our company's "three guarantees" service.
We will handle quality issues seriously, thoughtfully, and thoroughly, ensuring that users use them in a timely manner without any worries.
While promptly resolving the quality issues of the sold products, after-sales service personnel are obligated to provide technical consultation, training, and answer other product related questions to users.
All costs incurred for products that are indeed quality issues with our company's products shall be borne by our company. Our company will charge fees at its discretion for product quality issues caused by users (or product quality issues beyond the warranty period).